What is Super School?
Super School is a communication and classroom management platform that brings schools, families and
kids together.Teachers encourage and engage students in class and keep parents and other teachers in
the loop. Teachers use Super School to give students encouragement (or "Feedback Points") for showing
critical skills or strengths - ones like persistence, critical thinking, teamwork, and leadership. Teachers
can also post assignments using the activities feature for students to complete on Super School
("Activities"). Teachers can privately message parents or send group messages with text, pictures,
videos, and stickers. They can also post assignments and Activities, or add posts to Class Story, School
Story and individual Student Portfolios. Teachers can also facilitate kids in their class to play.
Parents get to be a part of their child's classroom experiences, and can receive messages from their
child's teachers or comment on Class Stories and School Stories. Parents can only view their own
children's Feedback Points (if elected to be shown by their child's teacher) and Portfolios, not those of
any other students. They may also set up their child's account on Super School for use in school and at
home. Parents may optionally purchase Premium Features for additional ways to stay engaged with
their school community and celebrate their child's growth. Note, however, that the Premium Features
also have features that are not connected to a school covered in the "Out of School Use" section.
Students can have their own Student Account to view feedback given by teachers and parents, and
perform additional tasks, such as posting to their Portfolio, responding to assigned Activities ("Student
Activity Responses"), commenting on Class Story or Portfolio posts (teacher and student comments
collectively "Portfolio Comments"), customizing their Super School avatar, and playing on their School .
In order to have a Student Account created, children will need to either (1) have the Student Account
created at school by their teacher (only after the teacher represents to Super School that they have
authority to act as the agent of the parent and consent on the parent's behalf for the student to use
Super School for educational purposes or (2) create their own Student Account, such as with a username
and password (which will require parental consent); or (3) have their parents create their Student
Account at home after we have obtained parental consent.
School leaders also play a meaningful role on Super School. They can share notes, events, photos, and
videos on School Story; only teachers, parents, and students connected to the school can see these
posts. School leaders can also create classes and events, share classes with teachers to give feedback to
students, post to Class Story and Portfolios, add Portfolio Comments, message with parents, manage
their school's directory, and see Highlights of their school.
Out of School Use
Parents may optionally purchase Premium Features to help encourage their children at home. Parents
may also create an Outside School Child Account for their child to use Super School not connected to a
school (only after we have obtained parental consent). Any at-home points ("Home Points") and content
uploaded through use in an Outside School Child Account are not viewable by the child's teacher or
other students, but the customization of the monster through Premium Features may show up in the
child's Student Account and viewable in school (e.g., by teachers, school leaders, and other students).
Children may use Super School in the non-school context with their Outside School Child Account - for
use with the parents and other parent-approved uses, including with certain Premium Features and
using at home not in connection with school use . For more information on the distinction between a
Student Account and Outside School Child Account please see here.
Users can utilize either the Super School Apps or the Super School Platform - if multiple devices are
used, they will all sync with each other
Parents can also message with other parents and create groups to engage with other parents in which
teachers are not included ("Family Messaging").
Account Sign-up and Profile Information: To create a Super School account as a teacher, school leader,
school admin or parent, you may be asked to provide some basic information such as your first and last
name, email address, telephone number, password, relationship to a child (e.g parent, grandparent),
and an optional profile photo. You may also choose to sign up through an Authentication Service. If a
student's teacher is creating the Student Account on behalf of the student, they will provide the
student's name, grade (unless the student was previously created at the school). This same information
is also used to create the Student Account on the parent's behalf (the parent does not currently need to
provide any additional personal information of their child if a parent is connected to the child with the
unique parent code). If the parent is creating their child's account and is not connected to their child's
school (e.g the Outside School Child Account), they may provide additional information about their child
(such as first and last name). Teacher, school leader, school admin and parent profiles may be viewed by
other teachers, school leaders and school admin in the same school as well as parents connected to the
school or class; however, no parent, or student or Outside School Child Account profile is made available
or visible to the general public through the functionality of our Service.
School Information and Collaboration Features: If you are a teacher, school leader, or school admin, as
part of the profile information you provide, you may choose to associate your account with an existing
school or may enter a new school name and possibly your school's address if we do not have it already.
If you are using the Service as a teacher, school leader, school admin or parent, we may ask you for
permission to collect and store your precise geolocation information to help us identify schools located
nearby for you, including to help connect your parent account to your child's school (e.g., our "Find a
Teacher" feature). This location data is only temporarily captured and not stored beyond the initial
search request for schools near the user and is not viewable by other users. By connecting you to your
school and verifying your position, the Service may enable and provide additional collaboration features
for teachers, school admin and School Leaders within the same school (and parents of children at that
school) such as adding photos, videos, and text updates on Class Story or School Story for parents,
students and other verified teachers in that school to see. Learn more about our current collaboration
features and what information may be collected and shared from teachers, school leaders, school
admins, students and parents and who can view these stories here.
Class Information and School Directory: As a teacher, school leader or school admin, you enter the grade
level and the first and last names of the students in your class or school and may optionally enter their
parents' email addresses or phone numbers in order to invite parents. Alternatively, teachers, school
admins or school leaders can also upload a document or spreadsheet to the Service with the students'
first and last names or choose students from the School Directory if they are already in a class of a
verified teacher within the school. When verified teachers add new students to their class, those
students are automatically added to the School Directory. If a teacher or school leader invites the
student's parents, and the parents create accounts and connect to their child, the parents' email
addresses are shown in the School Directory next to the student. The School Directory can only be
viewed by verified teachers, school leaders and school admins. If a parent would like to have their email
removed from the School Directory, they should reach out to their child's school or disconnect from
their child. If the parent creates an account and connects to their child, their name and their child's first
name and last initial, as added by a verified teacher, may also appear in the list of individuals others
(including parents) in the school can message. Parents can choose to block certain individuals or opt out
of Family Messaging if they don't want to be visible to others in the school. If a teacher opts to share the
classes they set up on Super School with other teachers or school leaders in their school or outside their
school, such as teachers they co-teach with, then those teachers can also see that class's information,
excluding parent-teacher messages which remain private between one parent and one teacher.
Teachers outside of the school will not have access to the School Directory or see individuals outside of
the class. When teachers or school leaders graduate a class, all students (along with their connected
parent and their contact information) in the class get moved to a "Graduated Students" section in the
School Directory. Teachers or school leaders can choose to remove them from the school at this point,
after which they will no longer be visible to anyone in the school.
Inviting Others: As a teacher, school leader, or school admin, you can invite your students' parents or
other teachers to join the Service, for example by providing their email address or phone number (to
invite them via SMS) within Super School. When a teacher, school leader, or school admin joins the
school via an invite, they can see all students in the school's first and last names, their parents' first and
last name and email address, and when the parent last logged in. When a parent seeks to join the class
through the "proactive parent flow" or through a class link shared by a teacher, they will be able to see
the first name and last initial) of some students in that class to help them select the right student to
connect to. A parent will not be connected to the child through the proactive parent flow or class link
until a verified teacher has approved the parent's connection request. See the FAQ for more
information. As a parent, you can also invite others to join the Service, including to allow for sharing of
your purchased Premium Features (once the family member has joined Super School). We will collect
and store the email and phone numbers you provide with these requests and will also treat this as
personal information in accordance with this Privacy Policy. We may also ask you for access to the
contacts on your mobile device to prevent you from having to enter contact information for those
invitations you send through our application and may store these contacts from your address book. If
these individuals would like to request deletion of their information, they may contact us directly at
privacy@Super School.com.
Sharing Content: As a teacher, parent, school admin, or school leader, you can share certain content
(e.g., as a parent within Premium Features, or a teacher sharing a Class Invite Link)) by utilizing your own
native mobile application functionality through the Super School App, for example, by email or SMS or
integrating with other applications on your device (e.g. WhatsApp). As a teacher, you may also choose to
share a celebration screen stating that your class has 100% of parents connected directly to third party
applications (such as Twitter). Students or Outside School Child Users cannot share content through
native applications on the device.
Messaging: As a teacher, school admin, or school leader, you can privately message with individual
parents that have signed up for the Service, send one-way announcements to all connected parents in
your school, or send group messages to connected parents in your school (which parents can respond
to) through Super School Messaging. Additionally, as a teacher, you can send messages to other
teachers, school admins, and school leaders ("Staff Messaging"). As a parent, you can also message with
your child's teacher through Super School Messaging.
Parents can also message other parents connected to their child's school through Family Messaging.
When a parent sends a message through Family Messaging, this is not considered part of the Service
that is offered to schools, and may contain messages and other content not related to the school (e.g.
organizing play dates). Please see our FAQ for more details, including the controls available to parents
such as opting out of Family Messaging. Please note that while it is a parent's choice to participate in
Family Messaging, they are automatically added to the list of available individuals that may be contacted
by other parents and users and will need to opt-out or choose other available options, such as
"blocking" certain individuals.
As a teacher, school leader, school admin, or parent, your first and last name (or last initial only if you
choose) and profile photo and your child's first name and last initial may be displayed to the people with
whom you are messaging, including through Super School Messaging and Family Messaging. If you are a
teacher or school leader, you may receive a 'read receipt' showing which parents have read your
message and in what language. Additionally, parents may elect to turn on a Premium Feature that
allows them to know if a teacher has read their messages and may similarly receive a 'read receipt'
telling them the teacher has read the message.
We will collect and store messages from Super School Messaging, and Family Messaging, and any
content sent with the messages (e.g., photos or videos), to provide the Service, and for Super School
Messaging, to help teachers, school admin, and school leaders keep a log of their communications with
parents. For more information on how long these are retained, please see here.
Please be aware that by using Super School Messaging or Family Messaging, any messages, photos,
videos or other content shared can be viewed by all parents, and teachers and school leaders that are
part of that message.
In the case that a photo or video is shared through Super School Messaging showing a student who does
not want photos taken of him/her (or whose parent does not want photos taken of him/her), or if any
user needs to otherwise report any abuse or inappropriate content sent through Super School
Messaging that has not been addressed by the connected teacher or school, they may do so by using the
reporting mechanism within the Service or emailing us at safety@Super School.com. Please note that
Super School may not be able to remove certain content as the content may be deemed an "education
record" under FERPA or any applicable law (including in international jurisdictions). If a photo or video is
considered an "education record" you will need to first contact your child's school to request removal.
For more information on when photos or videos are considered an "education record" please see the
Department of Education's guidance here. In addition, if a user needs to report any abuse or
inappropriate content sent through Family Messaging, they may do so using the reporting mechanism
within the application directly, or by emailing us at safety@Super School.com. Note that these reports
within Family Messaging will not go to the school first.
Stories: As a teacher, school admin, or school leader, you can post text, photos, videos, or files to
connected families in your class or school through Class Story or School Story. Parents can react to or
comment on these posts. For a list of what students can do and what information we collect on a Class
Story or School Story, please see our Children's Privacy Policy. Teachers, school admins, or school
leaders will be able to see who has viewed these posts. Teachers', school admins', and school leaders'
profile pictures and last name will be visible to others if they post or comment on Class or School Story.
If parents comment or like a post, their profile pictures and child's first name and last initial will be
visible to others who view Class Story or School Story posts. If students comment on a story post, their
monster avatar, first name and last initial will be visible.We will collect and store the content from Class
Stories and School Stories, including any photos or videos, to provide the Service, and to help teachers
and school leaders keep a log of their communications with parents. For more information on how long
these are retained, please see here.
Please be aware that by using Class Story or School Story, any posts, photos, videos, comments or other
content shared can be viewed by all parents, students (whose parents have provided verifiable parental
consent to Super School or the student's teacher has represented they have provided any necessary
parental consent), and teachers and school leaders that are members of that class or school,
respectively. In the case that a photo or video is shared in a Class Story or School Story showing a
student who does not want photos taken of him/her (or whose parent does not want photos taken of
him/her), or if any user needs to otherwise report any abuse or inappropriate content on a Class Story
or School Story that has not been addressed by the connected teacher or school, they may do so by
emailing at safety@Super School.com to request removal, subject to any photo or record being deemed
an "education record" under FERPA or any applicable law. If a photo or video is considered an
"education record" you will need to first contact your child's school to request removal. For more
information on when photos or videos are considered an "education record" please see the Department
of Education's guidance here.
School Calendar and Events: Teachers, school admins, and School Leaders can create school or class
events using the native Super School calendar function which will capture information such as date,
time, the name of the event and event details the teacher inputs as well as any photo or image used for
the theme of the event. The calendar event will be shown to any School Leaders, teachers, school
admins and parents connected to that teacher's class or school in their Class or School Story feeds.
Teachers will be able to see a 'read receipt' telling them who has viewed the event. The teacher may
also opt to send reminders to parents about the events.
Portfolio Comments: Teachers can add Portfolio Comments to their students' portfolio content
(including prior to any content being shown to the student's parent). Once the teacher has approved the
student-uploaded Portfolio post, the Portfolio Comments will then be viewable to the child's parent (but
may have been edited by the student or teacher prior to being shown to the parent). Prior to this
approval, any Portfolio Comments between the teacher and the student can't be viewed by the
student's parent, but any connected parent will receive a notice indicating that the Portfolio Comments
feature is being utilized by their child's teacher and can discuss the use of Portfolio Comments with their
child's teacher.
User Generated Content (photos, videos, photographs, documents or audio files): Teachers, school
admin, school leaders and parents may upload photos, videos, and other content, including content that
may contain personal information and can be viewed by others, on the Service, for example, on Class
Story or School Story, through Class Messaging, Family Messaging, Portfolio Comments and Premium
Features. Learn more about what information may be collected and shared from teachers, school
leaders, students, and parents through Class Stories and School Stories and who can view these stories
here. Additionally, teachers can post Activities on Super School. Once a teacher publishes such Activities,
they can be viewed by their students, other teachers connected to their class, and by other teachers
that Super School may share with pursuant to the Terms of Service (unless a teacher opts-out), but they
will not be viewable by the general public. Parents can also download certain content from a Class Story
or School Story or access advanced reporting and additional downloads, by purchasing our Premium
Features, but must first confirm that they are giving us consent to use any content that might be
deemed an "education record" or "Student Data" in this manner.
Location information: When you use our Service, we may collect and process information
about your geographic location, for example, based on your IP address. We collect both coarse
(i.e., city-level) location data and precise location data. If we request precise geolocation
information ("precise" meaning sufficient to identify street name and name of city or town) from
you (such as when a teacher or parent is searching for a school), we ask for your explicit opt-in
permission. We never request precise geolocation data from students or Outside School Child
Users. From all users, if they upload photos or videos from their computer, or from their phone
camera roll directly, as opposed to choosing to use Super School's own application camera, we
collect what the device sends us. If the device sends us Exchangeable Image File Format (EXIF
data) (metadata contained within the image file -–e.g.
Third-party Authentication Services
If you decide to register for a Super School account through an authentication service, such as Google
Login ("Authentication Service"), Super School may collect personal information that is already
associated with your account connected to the Authentication Service. If you choose to provide such
information during registration, you are giving Super School the permission to store and use such
information already associated with your Authentication Service in a manner consistent with this Privacy
Policy.
The current list of Authentication Services that we use is listed here. Please note, that when using an
Authentication Service for registering a student (or if a student is directly using their own Authentication
Service), Super School will not request more information from the Authentication Service than name
and email address unless specifically requested or chosen to be passed by the teacher or school to Super
Schoolwhen used in connection with the Services in school. We will only use the email collected from
student users for the purposes of login and account management. Please note that for parent and family
users, we may also show the email address provided to us from the Authentication Service to the
teacher the parent is requesting to connect to in order to help the teacher validate the parent and/or
family user. The Authentication Service may collect certain other information from you in your use of
that particular service (such as G-Suite for Education). You may revoke Super School's access to your
account on any Authentication Service at any time by updating the appropriate settings in the account
preferences of the respective Authentication Service. You should check your privacy settings on each
Authentication Service to understand and change the information sent to us through each
Authentication Service. Please review each Authentication Service's terms of use and privacy policies
carefully before using their services and connecting to our Service. Your use of Authentication Service is
subject to the applicable third-party terms and privacy policies
Third-Party Services
The Service may contain links to websites, applications, services, or other content provided by third-
parties (e.g., video players). In addition, teachers or school leaders may choose to place third-party links
to outside resources for Student Users ("School Third Party Links") within their use of the Service (e.g. in
a Student User's Portfolio). Super School does not control or monitor any such School Third Party Links
and does not encourage students to click on School Third Party Links through the product. Your use of
these features may result in the collection, processing and sharing of information about you, depending
on the features. Any information, including personal information, you choose to provide or that is
collected by these third-parties is subject to that third-party's policies governing privacy and security and
is not covered by our Privacy Policy.
These other websites may place their own cookies or other files on your computer, collect data or solicit
personal information from you, including if you view a video through an embedded video player which is
played off our Service, but may appear to still be playing on our Service. The fact that we link to a
website or other third-party content is not an endorsement, authorization or representation that we are
affiliated with that third-party, nor is it an endorsement of their privacy or information security policies
or practices. We are not responsible for the content, features, privacy and security practices and policies
of any third-parties. We encourage you to learn about third-parties' privacy and security policies before
providing them with personal information.
Super School Terms of Service
The following are the terms of service (“Terms of Service”) that define the relationship between Super
School, Inc. (doing business as Super School (“Company,” “Super School,” “we,” or “us”)) and you, and
govern your use of Super School’s services.
PLEASE NOTE THAT THESE TERMS CONTAIN A DISPUTE RESOLUTION AND BINDING ARBITRATION
PROVISION SECTION, INCLUDING A CLASS ACTION WAIVER THAT AFFECTS YOUR RIGHTS UNDER THESE
TERMS AND WITH RESPECT TO DISPUTES YOU MAY HAVE WITH THE SERVICES.
We’ve done our best to write this policy in simple, clear terms. We’ve also added summaries below each
section that provide short explanations of the legal language in plain English (it starts with ‘Basically...’)
to aid in understanding, but it isn’t legally binding.
You can see past versions of our Terms here on Github.
The Super School Terms
Thank you for your interest in Super School, which owns and operates the services offered on Super
School.com (“Super School Website”), including the Super School platform (“Super School Platform”),
and any associated mobile applications (“Super School Apps”) or products and services that Company
may provide now or in the future (collectively, the “Service”).
These Terms of Service contain general terms that apply to you as a user of the Super School Service
("User"), along with additional terms that may apply to you as a User registered as a teacher, school
leader, aide, or other similar personnel ("School Personnel"), or a parent. If you are School Personnel,
you will also be subject to our Student Data Protection Addendum (“DPA”). If you are purchasing any
premium features like Super School Plus (“Premium Features”) through the Super School Service or
partake in any sweepstakes, giveaways, or promotions we may offer you will be subject to the Super
School Premium Features and Promotions Terms. The DPA and the Premium Features and Promotions
Terms (collectively "Terms") are hereby incorporated by reference.
When using the Service, you will also be subject to the Super School Privacy Policy and any posted
guidelines, policies or rules applicable to specific features of the Service, which may be posted from time
to time (collectively the “Guidelines”). These Terms of Service, Terms, including any other Guidelines
and future modifications (collectively, the “Agreement”), govern your use of the Service and is a legal
contract between you and Super School. If there is any inconsistency between the Terms of Service,
Terms, and any of the Guidelines, the additional Guidelines will prevail to the extent of the
inconsistency.
Agreeing to our Terms
By registering for an account on, or otherwise accessing or using the Super School Service, you
acknowledge that you have read and agree to be bound by this Agreement. If you are using the Service
on behalf of an institution that has a separate written agreement with Super School, that agreement
governs your use of the Service.
If you are under the age of 18, you represent that your legal guardian has reviewed and agreed to the
Agreement. If you don’t get your parent or guardian to read and agree to the Agreement, you don’t
have permission to use the Service.
If you are entering into this Agreement on behalf of a company or other legal entity (including if you are
School Personnel entering on behalf of your school), you represent that you have the authority to bind
such entity to these terms and conditions, in which case the terms “you”, “your” or “User” shall refer to
such entity. If you do not have such authority, or if you do not agree with these terms and conditions,
you must not accept this Agreement and may not use the Service.